Accessibility Statement

Updated: January 1, 2026

Our Commitment

At Velvet Veil Med Spa, LLC, we are committed to ensuring that our digital presence is accessible to everyone, regardless of ability or technology. As a local Flagstaff business, we value inclusivity and aim to provide a seamless online experience that reflects the high-quality, personalized care we provide in our clinic.

Conformance Status

We are actively working to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. Our ongoing efforts to improve our website’s accessibility include:

Keyboard Navigation: Ensuring all menus and forms can be used without a mouse.
Alternative Text: Providing descriptive “alt text” for all images, including treatment photos and product visuals.
Readability: Using high-contrast color schemes and scalable font sizes (minimum 16px) for easier reading.
Accessible Forms: Ensuring booking and contract forms have clear labels and error notifications for screen reader users.
Captioned Content: Providing captions for video testimonials or treatment demonstrations.

Facility Accessibility in Flagstaff

We are dedicated to providing a comfortable physical environment at our Flagstaff location. Our facility features:

Accessible Entrance: Ramps or flat-surface entryways designed for easy access.
Navigable Spaces: Wide hallways and doorways to accommodate mobility devices.
Accessible Restrooms: Facilities equipped with necessary grab bars and clearances.
Service Animals: We welcome service animals in accordance with the Americans with Disabilities Act (ADA).

Known Limitations

While we strive for full accessibility, some legacy content or third-party integrations (such as certain booking widgets) may not yet be fully optimized. We are actively working with our vendors to resolve these issues.

Feedback and Assistance

If you experience any difficulty accessing our website or facility, or if you have suggestions for improvement, please get in touch with us. We are happy to provide information or help you book an appointment via your preferred method of communication.

Phone: 928-255-2456
Email: caren@velvetveilmedspa.com
Address: 611 N Leroux St, Suite L, Flagstaff, AZ 86001

We aim to respond to all accessibility-related inquiries within two business days.